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For any question we haven't covered below, you can write to us: hello@neoplants.co
We answer all your questions ourselves every day of the week and we do our very best to get back to you as fast as possible!
Watch our setup tutorial hereOpens in a new tab.
As soon as your Neo Px is unboxed and watered, you can add a first Power Drops shot to your plant.
To ensure maximum effectiveness, we recommend adding Power Drops on a monthly basis.
- Open one of the Power Drops sachets (add one sachet per month) and pour its contents into the glass beaker
- Mix with the stirrer until fully dissolved
- Pour the mixture slowly onto the plant’s soil, taking care to avoid the water tank
Watch our setup tutorial hereOpens in a new tab.
Neo Px is a bioengineered air-purifying plant system. It's made up of our enhanced Microbiome (microorganisms that we engineered to effectively capture and recycle harmful air pollutants), our optimized Shell (a planter that eases plant care and supports overall performance), and its perfect home: a Marble Queen Pothos (one of nature's most air-purifying plants mentioned by NASA). Neo Px purifies the air up to 30x more effectively than a regular houseplant, offering an alternative, nature-based option to clean the air in your home.
Neo Px's Marble Queen Pothos is very robust in various indoor conditions, being a fairly low maintenance houseplant that can survive and grow continuously for decades with the right care.
Neo Px includes a self-watering planter (the "Shell") with a built-in water tank and meter that lets you know when your plant needs watering. You will need to fill the tank approximately once every three weeks in colder weather, and once every two weeks in warmer weather, starting when you first unbox your package.
The Marble Queen Pothos thrives with moderate to high levels of indirect sunlight. To facilitate optimal growth, it is best positioned in an area with moderate sunlight exposure, while avoiding intense direct light.
Other than that, we simply recommend you don't place it in a corner of the room, where ambient air circulation is more limited.
Neo Px has been bioengineered to capture and recycle some of the most harmful volatile organic compounds (indoor air pollutants also known as VOCs), specifically Benzene, Toluene and Xylene. You can find out more about indoor air pollution and how Neo Px can help on our blog and the Neo Px product page.
We're able to ship to all 48 contiguous US states. We are currently working on securing the regulatory approvals to ship more places worldwide. As soon as we can ship to your location, we'll make sure you are the first to know!
We need a few days to prepare your order. Then it will be shipped to you within around 3-8 business days 🌱
The Pothos species that we chose for Neo Px (i.e. a Marble Queen Pothos) happens to be a very robust, low-maintenance houseplant that can survive and grow for decades with the right care. With our optimized planter, the Shell, we've made your plant care more simple, thanks to a built-in water reservoir and meter that you only need to fill once every three weeks in colder weather, and once every two weeks in warmer weather.
The plant of your Neo Px should arrive in a happy, healthy condition. If not, we'll replace it for free. Simply reach out to us with a photo within 30 days of receiving your order.
Our Power Drops are bioengineered microorganisms that help Neo Px purify the air 30x more efficiently than regular plants. We engineered these microorganisms to efficiently capture air pollutants and recycle them into useful matter. To create the Power Drops, we dry and package the bioegineered bacteria and mix it with soy protein isolate, which gives “food” to the bacteria, helping them to live and purify your air for longer.
From growing conditions to environmental stresses or other factors, all microbiomes change and evolve over time. After a month, our scientists observe a significant decrease in the number of active, air-purifying microorganisms. To keep your air purification performance at the highest level, we recommend adding Power Drops to your Neo Px once a month.
We offer an optional Power Drops subscription to make things easier and to help ensure that the performance of your Neo Px stays at the highest level at all times.
Our Neo Px is delivered with a 6-month supply of Power Drops.
Additionally, when you order a Neo Px, you can opt for the subscription. In that case, your first refill will be shipped to you in 6 months, and then you'll receive a new delivery every 3 months.
If you don't feel like subscribing, you will soon be able to purchase Power Drop refills for your Neo Px in packs of 3.
The Shell is more than an average plant pot. It has been carefully crafted in the US over multiple iterations and customer testing to create a functional and aesthetic addition to your home 🪴 It has been designed to allow maximum air intake, bringing the polluted air in contact with the microbiome-rich soil. The Shell also simplifies your plant care, with a built-in water tank and meter that lets you know when your plant needs watering (every 2 to 3 weeks depending on factors like humidity and temperature). Finally, it is made out of an eco-friendly PLA Flax material, derived from renewable resources and biodegradable.
Neo Px is a biotechnology product but the plant itself isn't genetically modified. Neo Px is composed of our proprietary enhanced microbiome, a regular marble queen pothos and our custom shell. You can read about the tech behind Neo Px in our White PaperOpens in a new tab. 🌱
Neo Px product features a common variety of Pothos, the Marble Queen.
Marble Queen Pothos, like any other Pothos varieties, can be toxic to pets if ingested, potentially leading to irritation and other adverse effects.
As a precaution, it is advised to keep the plant out of reach of animals. In the event of accidental ingestion or contact with the eyes, prompt veterinary assistance is recommended.
As part of our commitment to pet welfare, we are actively expanding our product line to include more pet-friendly plant options in the future.
Neo P1 is a work in progress. Despite tremendous progress and efforts on Neo P1, we need to continue iterating and fix a few critical bugs. Although we have crossed all milestones on the microbiome engineering front and many of them on the plant bioengineering side, we have have noticed performance variations and challenges in our first batches. This is something we have to fix before releasing it at scale.
At the same time, the USDA regulatory approval is still ongoing for our genetically modified plant. Neo P1 is the first of its kind and we are pioneering new territory.
We are not expecting to release it this year, but once we’ll have a definitive timeline you will be the first to know.
Pre-ordering Neo Px will not make you lose your priority access to Neo P1. Although we do not have a definitive release date for Neo P1 yet, we will make sure all out waitlist members get notified by order of join date whenever it is available. Keep an eye out for updates!
Neo Px has been designed to fight against the most prevalent, harmful and difficult-to-target indoor air VOCs. The HEPA filter technology behind most portable air purifiers often remediates particulate matter (or PM) well, but it cannot effectively filter VOCs. On top of this, the air purifying technologies that claim to address VOCs often have major drawbacks or byproducts. However, Neo Px has been designed to target VOCs specifically, and can capture and recycle these dangerous compounds into useful metabolites. You can learn more about the tech behind Neo Px in our White PaperOpens in a new tab. publicly available on our website.
Certain houseplant species do sometimes show air purification capacities (as seen with NASA's famous study), but not enough to make a significant difference on indoor air quality. That’s why, over 5 years of R&D and through a process called directed evolution, we designed a Plant-Microbiome system capable of capturing, recycling, and clearing the most harmful indoor air pollutants (i.e Volatile Organic Compounds), up to 30x more efficiently than the best regular air-purifying plants out there.
We’d encourage you to read our White PaperOpens in a new tab. to learn more about our science and how we determined our facts and figures.
Neo Px is a Plant-Microbiome system powered by our enhanced proprietary Bacteria (Power Drops). Our Power Drops are made from a type of bacteria that naturally lives with plants. A plant needs the right microorganisms to flourish and in turn plants provide nutrients to help this bacteria live and thrive. As one of nature's most air-purifying houseplants, we chose a Marble Queen Pothos as the perfect home for our tiny air-purifying superheroes 🧫
No, the Shell should NOT be cleaned in a dishwasher.
In order to clean your shell planter, we simply recommend using dish soap.