Privacy Policy

Privacy Policy

Last updated: April 08, 2024.

Neoplants Inc, 2810 N Church St PMB 91701, WILMINGTON, DE 19802 (collectively referred to herein as “Neoplants”, we", "us", or "our") is committed to protecting the privacy and security of the personal information we may collect from customers or website visitors (“you”, or “your”).  This Privacy Policy describes how we collect, use, and disclose personal information when you visit or make a purchase from our website earlyaccess.neoplants.com (the "website").

Information We Collect

When you visit the website, certain information about your device is automatically collected. This may include information about your web browser, IP address, time zone, and some of the Cookies that are installed on your device. Additionally, as you browse the website, we may collect information about the individual web pages or products that you view, what websites or search terms referred you to the website, and information about how you interact with the website. We refer to this automatically-collected information as "Device Information".

We use Cookies and similar tracking technologies to track the activity on our website and store certain information. The technologies we use may include:

"Cookies". Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. You can learn more about Cookies here: All About Cookies by TermsFeed.

"Log files". Log files track actions occurring on the website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

"Web beacons", "tags", and "pixels". These are electronic files used to record information about how you browse the website.

When you make a purchase or attempt to make a purchase through the website, we collect certain information from you, including your name, billing address, shipping address, and payment information. We refer to this information as "Order Information".

When you sign up to our newsletter, we collect your name and email address to send you marketing emails and information about our products.

How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we may use this Order Information to:

• Communicate with you;
• Screen our orders for potential risk or fraud; and
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We may use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the website, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We may share your personal information with service providers to help us provide our services and fulfill our contracts with you.

We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy

We also use Google Analytics to help us understand how our customers use the website. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/.

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

Finally, we may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Type of Cookies We Use

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser. We use both session and persistent Cookies for the purposes set out below:

2.1 Necessary Cookies

These Cookies are essential to provide you with services available through the website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that you have asked for cannot be provided, and we only use these Cookies to provide you with those services.

Session Cookies / Administered by Neoplants.

2.2 Notice acceptance Cookies

These Cookies identify if users have accepted the use of Cookies on the website.

Persistent Cookies / Administered by Neoplants.

2.3 Functional Cookies

These Cookies allow us to remember choices you make when you use the website, such as remembering your login details or language preference. The purpose of these Cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the website.

Persistent Cookies / Administered by Neoplants.

2.4 Tracking and Performance Cookies

These Cookies are used to track information about traffic to the website and how users use the website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the website. We may also use these Cookies to test new pages, features or new functionality of the website to see how our users react to them.

Persistent Cookies / Administered by Third Parties

2.5 Your Choices Regarding Cookies

If you prefer to avoid the use of Cookies on the website, first you must disable the use of Cookies in your browser and then delete the Cookies saved in your browser associated with this website. You may use this option for preventing the use of Cookies at any time. If you do not accept our Cookies, you may experience some inconvenience in your use of the website and some features may not function properly. If you'd like to delete Cookies or instruct your web browser to delete or refuse Cookies, please visit the help pages of your web browser.

For the Chrome web browser, please visit this page from Google

For the Internet Explorer web browser, please visit this page from Microsoft

For the Firefox web browser, please visit this page from Mozilla

For the Safari web browser, please visit this page from Apple

For any other web browser, please visit your web browser's official web pages.

Data Retention

When you place an order through the website, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Links to Other websites

Our website may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, you can contact us by e-mail at hello@neoplants.co.